![]() If you know any better ways, please feel free to share. Now on the Mac you want to access the screen from, press Command + Space and. It can be useful either when you want to enter the MAC address into a network analyzer or when you need to know what protocols are currently in use on each network adapter on a computer. On the Mac whose screen you want to access remotely, open System Preferences. It’s the command line that returns the MAC address with the list of network protocols associated with each address for all network adapters from either local or remote computer. It’s primarily designed to help troubleshoot NetBIOS name resolution problems but it does get the MAC address from the remote system as well. NBTSTAT is a Windows built-in diagnostic tool for NetBIOS over TCP/IP which mostly used in Windows system. In order to be able to remote control your customer's Mac running macOS Catalina (10.15) or above, instruct them to perform the following steps. Ping the remote computer to get the IP address and use ARP to retrieve the MAC address from that IP. MacOS Catalina (10.15) introduced added security features that require additional permissions for using the full feature set of GoToAssist Remote Support v5. Let me show you 3 different ways to archive this. ipconfig /all (to get the MAC address from a local computer) ![]() As we all know, we can use the command line IPConfig to get the MAC address of the network adapter installed on the local computer but to get the MAC address from a remote computer we need to use the different commands.
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